Learn more about the services you've been curious about
Loading services...
What Do Our Customers Say?
Review by Neume Customers — more than words, they are a reflection of our journey together.
Loading customer reviews, please wait...
FAQ
If you have any questions,
reach out to us via social media.
What is NEUME?
NEUME is a medical matching platform designed to help international patients safely and easily find and book clinics in Korea.
It provides multilingual information on clinics, procedures, pricing, reviews, and events, and also supports interpretation and aftercare services.
Can foreigners receive treatment or procedures at Korean clinics?
Yes, all clinics partnered with NEUME are officially registered to treat international patients and offer services in multiple languages (English, Japanese, Chinese, Thai, etc.). Medical consultations, procedures, and surgeries are all available.
How can I make a reservation?
You can book through the NEUME official website, Instagram, LINE, WhatsApp, or WeChat.
To speed up the booking process, please prepare the following information:
- Full name, date of birth, nationality
- Desired treatment or procedure
- Preferred visit date and time
- Arrival and departure dates
- Languages you speak
How does the consultation work before the treatment or procedure?
We offer online pre-consultations (message or video call) before your trip — and visit clinic in person for actual consultation once you're in Korea!
Most clinics provide interpretation in English, Japanese, Chinese, or Thai. If you need an interpreter, please request in advance.
Is a deposit required?
Some clinics may require a deposit to confirm your appointment or procedure. The deposit will be deducted from the total cost on the treatment day.
Other clinics may allow reservations without a deposit.
How much does the treatment or surgery cost?
Costs vary depending on the clinic and procedure. NEUME provides base price information in advance, but the final cost is confirmed after a consultation based on the treatment area, amount, and your individual condition.
Can I get a tax refund on medical expenses?
Yes, some clinics offer VAT refunds for international patients.
Please check in advance whether the clinic and procedure qualify. A valid passport is required for the refund process.
What about aftercare following the procedure?
Post-treatment care instructions are provided by the clinic.
Additional aftercare services (such as healing lasers, prescriptions, etc.) may be available.
If you are staying in Korea for a short time, the clinic or NEUME will provide follow-up contact options for when you return home.
What happens if there are complications or side effects?
All NEUME-affiliated clinics are covered by insurance for international patients to help manage unexpected complications.
NEUME and the clinics will respond promptly and transparently to any issues.
How far in advance should I make a reservation?
Simple dermatological procedures can usually be booked 1 day in advance.
However, for surgeries, we recommend making a reservation at least 1 month before your planned visit.