Question 1

Can I receive treatment if I have sensitive skin?

Accepted Answer

Yes. The doctor will assess your skin and select suitable options.
Many of our treatments are safe for sensitive skin.

Question 2

Do you accept credit cards, cash, and mobile payments?

Accepted Answer

Yes. We accept cash (KRW), credit cards (Mastercard, Visa, etc.), WOWPASS, and ZERO PAY (Alipay+, UnionPay, WeChat Pay, etc.).

Question 3

Are the prices the same for Koreans and foreigners?

Accepted Answer

Yes. The prices are the same for both Korean and international patients.

Question 4

Is there a friend referral discount?

Accepted Answer

Discounts vary depending on ongoing events or promotions. Please inquire at the time of reservation for details.

Question 5

Can first-visit events be combined?

Accepted Answer

The same treatment can only be used once, but it can be combined with different treatments.

Question 6

Do you provide a skin analysis? Is there an additional fee?

Accepted Answer

Yes. A skin analysis is provided free of charge for all patients, followed by a consultation.

Question 7

Which generation of Ultherapy do you have?

Accepted Answer

We have Ulthera Prime (Ultherapy Prime), 2nd generation.

Question 8

Do you have Tenssera?

Accepted Answer

We do not have Tenssera, but we use Liftera, which has similar technology with superior results.

Question 9

Do you offer sleep (sedation) anesthesia?

Accepted Answer

No. We use painless injections, numbing cream, and local anesthesia.

Question 10

Is treatment by a female doctor available?

Accepted Answer

Yes. Please let us know in advance if you prefer a female doctor.

Question 11

Can I request a specific doctor? Is there an extra charge?

Accepted Answer

Availability depends on the schedule, and there is no additional cost.

Question 12

Can I have a doctor consultation? Is there an extra fee?

Accepted Answer

Yes. If you request a doctor consultation in advance when booking, it is available at no extra charge.

Question 13

Are the consultation doctor and treatment doctor the same?

Accepted Answer

After the doctor’s consultation, all treatments are performed directly by a doctor.
However, due to waiting time or scheduling, the consultation doctor and treatment doctor may differ.

Question 14

Is there a consultation fee?

Accepted Answer

There is no consultation fee if you proceed with treatment.
If you only receive a consultation without treatment, a consultation fee of KRW 20,000 will be charged.

Question 15

How long does the entire visit take?

Accepted Answer

Approximately 2.5 to 3 hours.
This may vary depending on the clinic situation.

Question 16

Available Reservation Times

Accepted Answer

Doctor consultation
Weekdays: until 6:00 PM
Weekends/holidays: until 3:00 PM

Manager (consultant) consultation
Weekdays: until 6:30 PM
Weekends/holidays: until 3:30 PM

Question 17

How long is DuoDERM applied after mole/pigmentation removal?

Accepted Answer

Mole removal: about 2 weeks

Pigmentation removal: 7–10 days

Question 18

How should I use the bruise/soothing ointment and prescribed eye ointment after toning?

Accepted Answer

Apply a thin layer 2–3 times a day.

Question 19

Can I visit with makeup on?

Accepted Answer

Yes. Cleansing and face washing are available at the clinic.

Question 20

Can I wear makeup the day after treatment?

Accepted Answer

In most cases, yes. This may vary depending on the treatment, so please confirm during consultation.

Question 21

Can I receive treatment after eyebrow tattooing?

Accepted Answer

Yes. Treatment is possible while avoiding the eyebrow area.
Gel or cream may come into contact with the eyebrows.

Question 22

Are treatments available for minors?

Accepted Answer

Patients under 19 years old must visit with a guardian or bring a guardian consent form.

Question 23

Can I bring my child with me?

Accepted Answer

Yes, children are allowed. However, please note that we are unable to provide care for young children.
We kindly ask that they remain seated on a chair next to the treatment bed or in the waiting area during the procedure.
Thank you for your understanding.

Question 24

Is the clinic wheelchair accessible?

Accepted Answer

Yes. Our clinic is wheelchair accessible and equipped with elevators and barrier-free pathways for comfortable access.
If you need any assistance, please let our staff know. We will be happy to help.

Question 25

What regenerative cream products are sold at the clinic?

Accepted Answer

We use Aestura, Zeroid, Rejuran, Cell Fusion C, and SurgiAngel products.

Question 26

What diffuser scent is used in the restroom?

Accepted Answer

Hetras – Hotel Wood scent.

Question 27

Is mole removal charged by the number of moles?

Accepted Answer

Yes. the price varies depending on the size, so please refer to the mole section in the price list.

Question 28

Is Rejuran Skin Booster injected by hand?

Accepted Answer

No. It is applied as an ampoule-type treatment.
(This is different from Rejuran Healer.)

Question 29

What types of fillers do you use?

Accepted Answer

Korean fillers, Juvederm, Restylane, and Belotero.

Question 30

What types of Botox do you use?

Accepted Answer

Korean brands, CORETOX, XEOMIN, and Allergan.

Question 31

What are the ingredients of the DD Healer?

Accepted Answer

It is our clinic’s proprietary skin booster recipe, combining long-lasting hyaluronic acid, skin Botox, PDRN, and other ingredients mixed in our unique ratio.

Question 32

Which laser is used for eyebrow tattoo removal?

Accepted Answer

Pico laser.

Question 33

Do you offer hair removal treatments?

Accepted Answer

No. Hair removal services are not provided at our clinic.

Question 34

Do I need to bring my passport?

Accepted Answer

Yes. Korean medical law requires identity verification for all foreign patients.
A photo of your passport is also acceptable.

Question 35

What treatments are not allowed if there is a possibility of pregnancy?

Accepted Answer

Most lasers, Botox, and fillers cannot be performed.
Only gentle calming treatments such as LDM are available.

Question 36

When can I wash my face or apply makeup?

Accepted Answer

Most treatments allow same-day cleansing and makeup.
(For peeling treatments, please avoid showering on the same day.)

Question 37

Does the doctor perform the procedures directly?

Accepted Answer

Yes. Except for skincare treatments, all procedures are performed directly by the doctor.

Question 38

Is interpreter support available?

Accepted Answer

Yes, we offer English, Japanese, Chinese, and Thai interpretation.
Please inform us of your preferred language when making a reservation.

Question 39

Is the treatment painful?

Accepted Answer

Most procedures have minimal discomfort.
For treatments that may cause pain, numbing cream will be provided.

Question 40

Do you have treatments without injections?

Accepted Answer

Yes. We offer non-invasive options such as peeling, LDM, laser toning, laser lifting and brightening facials.

Question 41

Do you offer treatments for men as well?

Accepted Answer

Yes, all treatments are available for both men and women.

Question 42

How much is VAT and why is it listed separately?

Accepted Answer

VAT is 10%, and its separate indication is required by Korean law.

Question 43

Is Tax Free (Tax Refund) available?

Accepted Answer

The Korean government’s Tax Refund program ended on January 1, 2026.

Question 44

Are there extra fees for card payments?

Accepted Answer

No additional fees are charged by the clinic.
However, your card issuer may charge an international processing fee depending on their policy.

Question 45

Can I do multiple treatments in one session?

Accepted Answer

Yes. Most treatments target different skin layers and have different purposes, so multiple procedures can usually be done in one session.
Our doctor will carefully adjust the treatment plan based on your skin condition, so there’s no need to worry.

Question 46

Can I fly after treatment?

Accepted Answer

Yes. In most cases, flying immediately after skin treatments is not a problem.

Question 47

Is walk-in available?

Accepted Answer

Due to high demand, walk-in visits are very limited.
We strongly recommend making a reservation in advance to avoid being turned away.

Question 48

Can I bring my travel suitcase? Can a friend who is not receiving treatment come with me?

Accepted Answer

Yes, both are absolutely fine.

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