Question 1

Can minors receive treatment?

Accepted Answer

Patients under the age of 19 must be accompanied by a parent or legal guardian, or present a signed parental/guardian consent form.

Question 2

Can first-time visitor promotions be used together?

Accepted Answer

The same treatment may only be used once under the promotion. However, it may be combined with other eligible treatments.

Question 3

Do you offer sleep anesthesia?

Accepted Answer

Yes, we do. (Minimum 4 hours fasting / Gel nail removal required / Bring contact lens case if wearing contact lenses)

Question 4

Can I have a consultation with a doctor? Is there an additional fee?

Accepted Answer

Our clinic provides 100% doctor consultation first, followed by staff consultation, with no additional charges.

Question 5

Is it possible to request a specific doctor for my consultation?

Accepted Answer

You may request a specific doctor, but please note that waiting times may be longer. We appreciate your understanding and recommend arriving with a flexible schedule.

Question 6

Will the same doctor conduct both the consultation and the treatment?

Accepted Answer

The doctor who conducts your consultation may not be the same doctor who performs your treatment, depending on the treatment schedule and the availability of our physicians.
(E.g.: Consultation: Associate Head Physician / Treatment: Head Physician, or vice versa)

Question 7

Is there a consultation fee?

Accepted Answer

The consultation fee is KRW 10,000.

Question 8

How long does the entire visit take?

Accepted Answer

Approximately 3-4 hours.
The duration may vary depending on your treatment plan and clinic conditions.

Question 9

Last available appointment times

Accepted Answer

Monday / Wednesday / Friday 7:30 PM
Tuesday / Thursday 6:30 PM
Saturday and holidays 2:30 PM

Question 10

Is there a first-visit event?

Accepted Answer

Yes, there is!

Question 11

Do you use a skin diagnostic device for all patients? Are there additional charges?

Accepted Answer

We perform precise skin diagnosis with Mack View for all patients with no additional charge.

Question 12

What's the cost for consultation and skin diagnosis only?

Accepted Answer

If you receive only consultation and skin diagnosis without a treatment, the consultation fee of KRW 10,000 will be applied.

Question 13

Can I visit with makeup on?

Accepted Answer

Yes. Cleansing and facial washing are available at the clinic.

Question 14

Can I wear makeup the day after a treatment?

Accepted Answer

Most of the treatments allow it.
Please confirm during consultation as it depends on the type of treatment.

Question 15

Can I receive treatment after eyebrow tattooing?

Accepted Answer

We can avoid treating the eyebrow area during the procedure. However, please note that the gel or cream used during treatment may come into contact with your eyebrows.

Question 16

Can I bring children with me?

Accepted Answer

Children are welcome. However, as we are unable to provide childcare or direct supervision, they will need to sit next to the treatment bed or in the waiting area. We appreciate your understanding.

Question 17

What types of fillers do you use?

Accepted Answer

Pure Fill
Belotero
Juvéderm

Question 18

What types of botox do you use?

Accepted Answer

Korean: Coretox / Hytox
British: The Tox
German: Xeomin
American: Allergan

Question 19

Do I need to bring my passport?

Accepted Answer

Yes. According to Korean medical law, passport verification is required for foreign patients. However, a passport photo is also acceptable.

Question 20

If there's a possibility of pregnancy, which treatment are not available?

Accepted Answer

Most laser, botox, and filler treatments are not available. If there's a possibility of pregnancy, only certain soothing treatments like LDM are available.

Question 21

When can I wash my face or wear makeup?

Accepted Answer

Most treatments allow same-day facial cleansing and makeup.
(※ For peeling procedures, please avoid showering on the same day.)

Question 22

Does a doctor perform the treatment directly?

Accepted Answer

All treatments except skin care management are performed directly by doctors.

Question 23

Is interpretation available?

Accepted Answer

English, Japanese, Chinese, and Thai interpretation are available.
Please let us know your preferred language during your reservation.

Question 24

Can I receive treatment even if my skin is sensitive?

Accepted Answer

Yes. After evaluating your skin condition, our doctor will recommend the most appropriate treatment options. We offer a wide range of treatments that are suitable for sensitive skin.

Question 25

Will the treatment be painful?

Accepted Answer

Most treatments cause only mild discomfort. For your comfort, a topical numbing cream is available when appropriate.

Question 26

Are there non-injection treatments available?

Accepted Answer

Yes. We offer non-invasive (injection-free) treatment programs including peeling, LDM, laser toning, whitening spots, and laser lifting.

Question 27

Do you offer treatments for men?

Accepted Answer

Yes. All treatments are available for both men and women.

Question 28

What is the VAT percentage? Why is it listed separately?

Accepted Answer

A 10% VAT applies and is required by law to be listed separately.

Question 29

Is Tax Free available?

Accepted Answer

The Tax Refund Program operated by the Korean government ended on January 1, 2026.

Question 30

Is there a surcharge for credit card payments?

Accepted Answer

No additional fees are charged by the clinic. However, additional charges may be imposed by your card issuer, depending on its own policies.

Question 31

Can I receive multiple treatments in one session?

Accepted Answer

Yes, it is possible. Most treatments target different skin layers and purposes, so they can be performed together in one session.
Our doctor will recommend treatment plan according to your skin condition, so please don't worry.

Question 32

Can I take a flight immediately after my treatment?

Accepted Answer

Yes. Most treatments do not prevent you from flying immediately afterward.

Question 33

Is walk-in (visiting without an appointment) possible?

Accepted Answer

Due to the high number of scheduled appointments, we are rarely able to accept walk-in patients. As many walk-in visitors experience extended waiting times or are unable to be seen, we strongly encourage making an appointment in advance.

Question 34

Can I bring a travel suitcase? Can I bring a friend who isn't getting treatment?

Accepted Answer

Yes, both are possible.

Question 35

Can I pay with credit card, cash, and mobile payment?

Accepted Answer

We accept a variety of payment methods, including cash, credit/debit cards, Apple Pay, Alipay, and WeChat Pay, etc.

Question 36

Are the prices the same for international patients and Korean patients?

Accepted Answer

Yes. We offer the same pricing to all patients, regardless of nationality or country of residence.

Question 37

What laser is used for eyebrow tattoo removal?

Accepted Answer

We use Pico Majesty, which has the world's shortest pulse width of 250ps. While 450ps is standard and considered sub-nano, pico lasers are known as superior tattoo removal devices compared to nano lasers. (We do not perform color tattoo removal)

Question 38

Which generation of Ultherapy do you have?

Accepted Answer

We use a brand-new Ultherapy PRIME system at our clinic.

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