Question 1

Are credit cards, cash, and mobile payments all accepted?

Accepted Answer

Credit cards, cash, Alipay, and WeChat Pay are accepted.

Question 2

Is the price the same as for Koreans?

Accepted Answer

Yes. Our prices are the same for both domestic and foreign visitors.

Question 3

Are there friend discount benefits?

Accepted Answer

It varies depending on ongoing events or promotions. 
Please inquire when booking for more details.

Question 4

Can the first-visit event be used concurrently?

Accepted Answer

The same menu can only be used once, but it can be combined with other menus.

Question 5

How many generations of Ultherapy do you have?

Accepted Answer

Ulthera Prime (2nd generation) is scheduled to be introduced in July; currently, we possess the 1st generation.

Question 6

Do you have a skin diagnostic device? Is there an additional charge?

Accepted Answer

We have the latest 3D skin diagnostic device, and it is free for all patients.

Question 7

Is sleep anesthesia available?

Accepted Answer

Sleep anesthesia is available. Additionally, a specialized nurse assists, and it is performed safely under the director's procedure.

Question 8

Is treatment by a female doctor possible?

Accepted Answer

Currently, only the male representative director performs all procedures, so we do not have one.

Question 9

Is a doctor consultation available? Is there an extra charge?

Accepted Answer

It can be designated. Currently, there is only one director. There is no extra charge.

Question 10

Is the person who consults the same person who performs the procedure?

Accepted Answer

Currently, the consultation is conducted jointly by the manager and the director, and the procedure is performed by the director who consulted you.

Question 11

Is there a consultation fee?

Accepted Answer

It is free of charge.

Question 12

How long does the entire process take?

Accepted Answer

About 2 hours 
It may vary depending on the situation in the clinic.

Question 13

Available reservation times

Accepted Answer

Weekdays : Last reservation time 8 PM

Saturdays & Sunday : Last reservation time 5 PM

Question 14

Duration for applying Duoderm after mole/pigmentation removal

Accepted Answer

Mole removal: About 2 weeks
Pigmentation removal: 7~10 days (If scabs form, it is best to let them fall off naturally)

Question 15

How to use the bruise/soothing ointment provided by the hospital

Accepted Answer

Apply the bruise/soothing ointment thinly 2-3 times a day. Minimum 2-3 days / Up to 1 week if the symptom persists.

Question 16

What types of fillers do you use?

Accepted Answer

Korean-made: Atteire (Classic, Intense), 
Foreign-made: Juvéderm, Belotero Soft

Question 17

What types of Botox do you use?

Accepted Answer

Korean products: Newlux, Coretox
Foreign products: Xeomin, Allergan

Question 18

Can I visit with makeup on?

Accepted Answer

Yes. Cleansing and washing your face are possible in the clinic.

Question 19

Can I wear makeup the day after the procedure?

Accepted Answer

Mostly possible. 
Please check during consultation as it depends on the type of procedure.

Question 20

Can I get a procedure after eyebrow tattooing?

Accepted Answer

It is possible to perform the procedure while avoiding the eyebrow area,
but gel/cream may get on the eyebrows.

Question 21

Is treatment possible for minors?

Accepted Answer

For those under 19, accompaniment by a guardian or presentation of a guardian consent form is mandatory.

Question 22

Can I bring my child?

Accepted Answer

Bringing a child is possible. However, as we cannot directly care for young children,
we ask for your understanding that they must wait on a chair next to the procedure bed or in the waiting area.

Question 23

Is wheelchair access available?

Accepted Answer

Yes, it is available.
Our hospital is wheelchair accessible, and we have an elevator and barrier-free pathways, allowing you to visit and move around comfortably.
If you need additional assistance, please let our staff know anytime. We will gladly help you.

Question 24

Do I have to bring my passport?

Accepted Answer

Yes. According to Korean medical law, passport verification is mandatory for foreign patients. However, a photo of the passport is sufficient.

Question 25

What procedures are not possible if there is a possibility of pregnancy?

Accepted Answer

Most lasers, Botox, and fillers are difficult to perform.
If there is a possibility of pregnancy, only some calming treatments like LDM are possible.

Question 26

When can I wash my face/apply makeup?

Accepted Answer

In most cases, you can wash your face and apply makeup on the same day.
(※ For peeling procedures, please avoid showering on the day of the procedure.)

Question 27

Does the doctor perform the procedure directly?

Accepted Answer

All procedures except for skin care are performed directly by the doctor.

Question 28

Is interpretation available?

Accepted Answer

Interpretation in English, Japanese, and Chinese is available, and we have a resident Chinese interpreter.
Please let us know your preferred language when booking.

Question 29

Can I get a procedure even if my skin is sensitive?

Accepted Answer

Yes. The doctor will check your skin condition and recommend possible procedures.
There are various procedures that can be safely performed on sensitive skin.

Question 30

Are the procedures very painful?

Accepted Answer

Most procedures cause mild pain, and anesthetic cream is provided if necessary.

Question 31

Are there procedures without injections?

Accepted Answer

Yes. We have non-invasive (injection-free) treatment programs such as peeling, LDM, laser toning, whitening spa, and laser lifting.

Question 32

Can men also receive procedures?

Accepted Answer

Yes. All procedures are available for both men and women.

Question 33

What is the Value Added Tax (VAT) percentage? Why is it listed separately?

Accepted Answer

The VAT is 10%, and separate listing is legally mandatory.

Question 34

Is Tax Free available?

Accepted Answer

The Tax Refund system implemented by the Korean government ended on January 1, 2026.

Question 35

Is there a surcharge for card payments?

Accepted Answer

The hospital does not charge an additional fee.
However, separate fees may be charged depending on the policy of the overseas card company.

Question 36

Can multiple procedures be done in one session?

Accepted Answer

Yes, it is possible. Since most procedures target different skin layers and have different goals, they can be performed together in one session.
You don't need to worry as the doctor will adjust the treatment plan according to your skin condition.

Question 37

Can I fly immediately after the procedure?

Accepted Answer

Yes. For most skin procedures, flying immediately after the procedure is not a major issue.

Question 38

Is Walk-in (visiting without a reservation) possible?

Accepted Answer

Walk-ins are almost impossible due to a very high volume of reserved patients.
Since many people wait on-site only to be turned away, we strongly recommend making a reservation in advance.

Question 39

Can I bring my travel suitcase? Can I bring a friend who is not getting a procedure?

Accepted Answer

Yes, both are possible.

Question 40

What is the regeneration cream product sold at the hospital?

Accepted Answer

OxygenCeuticals

Question 41

Precautions for sleep anesthesia

Accepted Answer

For monitoring oxygen saturation during sleep anesthesia, you must remove nail polish from one finger and fast from 6 hours before the reservation time, including water, gum, and candy.

Gowa Clinic

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Why, Gowa Clinic

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Kang Hyun Wook