Question 1

Which version of Ultherapy do you offer?

Accepted Answer

We have the 1st generation of Ultherapy.

Question 2

Is sleep anesthesia available?

Accepted Answer

Sleep anesthesia is available and costs an additional 110,000 won.

Question 3

Is treatment by a female doctor possible?

Accepted Answer

Yes. If you let us know in advance, we will assign one.

Question 4

Can I designate the director for the doctor consultation? Is there an additional fee?

Accepted Answer

Availability depends on the schedule, and there is no additional charge.

Question 5

Is a doctor consultation available? Is there an additional fee?

Accepted Answer

All patients decide on the final procedure after consulting with a doctor using a skin diagnostic device. However, if only a doctor consultation is conducted without proceeding with the treatment, a consultation fee of 20,000 won will be charged. Designating a specific director is possible; please let us know when making a reservation.

Question 6

Is the person who consults the same person who performs the procedure?

Accepted Answer

After the doctor’s consultation, all procedures are performed directly by a doctor. (However, due to scheduling constraints, the consulting doctor and the performing doctor may differ.)

Question 7

Is there a consultation fee?

Accepted Answer

If you proceed with the treatment, there is no separate consultation fee.
However, if only a doctor consultation is conducted without proceeding with the treatment, a consultation fee of 20,000 won will be charged.

Question 8

How long does the entire process take?

Accepted Answer

Approximately 2 hours 30 minutes to 3 hours. It may vary depending on the situation inside the clinic.

Question 9

Recommended duration for applying Duoderm after mole or pigmentation removal

Accepted Answer

Mole removal: About 2 weeks
Pigmentation removal: 7~10 days

Question 10

How to use the bruising/soothing ointment provided by the hospital

Accepted Answer

Apply a thin layer of the bruising/soothing ointment 2-3 times a day.

Question 11

Can I wear makeup the day after the procedure?

Accepted Answer

It is mostly possible. We will guide you based on the type of procedure, so please check during the consultation.

Question 12

Can I get a procedure done after eyebrow tattooing?

Accepted Answer

It is possible to perform the procedure while avoiding the eyebrow area, but gel/cream may get on the eyebrows.

Question 13

Can minors receive procedures?

Accepted Answer

Those under 19 years old must be accompanied by a guardian or bring a guardian consent form.

Question 14

Can I bring my child?

Accepted Answer

Bringing a child is allowed. However, as we are unable to provide direct supervision, we kindly ask for your understanding that they must remain seated next to the treatment bed or in the waiting area.

Question 15

Is wheelchair access available?

Accepted Answer

Yes, it is available. Our hospital is wheelchair accessible, and we have an elevator and barrier-free pathways, allowing you to visit and move around comfortably. If you need additional assistance, please let our staff know at any time. We will be happy to help you.

Question 16

What regenerative cream products does the hospital sell?

Accepted Answer

Rejudaerma Regenerating Cream, Dual Barrier Cream, Dual Barrier Lotion, Aestura Cream, Zeroid Cream, Atobarrier Lotion, and Zeroid Rich Cream

Question 17

What types of fillers do you use?

Accepted Answer

Atiere Filler (Korean), Belotero Filler (German), Juvéderm Filler (American)

Question 18

What types of Botox do you use?

Accepted Answer

Hytocx (Korean), Coretox (Korean), Xeomin (German), Allergan (American)

Question 19

Is hair removal treatment possible?

Accepted Answer

Yes. You can receive it with minimal pain using the Apogee Plus laser in a non-contact manner.

Question 20

Do I have to bring my passport?

Accepted Answer

Yes. According to Korean medical law, passport verification is mandatory for foreign patients. However, a photo of the passport is sufficient.

Question 21

If there is a possibility of pregnancy, which procedures are not possible?

Accepted Answer

Most lasers, Botox, and fillers are difficult to perform. If there is a possibility of pregnancy, only some calming treatments like LDM are possible.

Question 22

When can I wash my face/apply makeup?

Accepted Answer

Washing your face and applying makeup are generally possible on the same day. (Note: For peeling procedures, please avoid showering on the same day.)

Question 23

Does the doctor perform the procedure directly?

Accepted Answer

All procedures, excluding skin care, are performed directly by the doctor.

Question 24

Is interpretation available?

Accepted Answer

Japanese and Chinese interpretation are available. Please let us know your preferred language when booking.

Question 25

Can I get a procedure even if my skin is sensitive?

Accepted Answer

Yes. The doctor will check your skin condition and advise on possible procedures. There are various procedures that sensitive skin can safely receive.

Question 26

What is the Value Added Tax (VAT) percentage? Why is it listed separately?

Accepted Answer

The VAT is 10%, and separate listing is legally mandatory.

Question 27

Is Tax Free available?

Accepted Answer

The Tax Refund system implemented by the Korean government ended on January 1, 2026.

Question 28

Is there a fee for credit card payments?

Accepted Answer

The hospital does not charge an additional fee. However, separate fees may be charged depending on the policy of the overseas card company.

Question 29

Can I receive multiple procedures in one session?

Accepted Answer

Yes, it is possible. Since most procedures target different skin layers and have different goals, they can be performed together in one session. The doctor will adjust the treatment plan according to your skin condition, so you don't need to worry.

Question 30

Can I fly immediately after the procedure?

Accepted Answer

Yes. Most skin procedures do not cause major issues if you fly immediately after the treatment.

Question 31

Can I bring my travel suitcase? Can I bring a friend who is not getting a procedure?

Accepted Answer

Yes, both are possible.

Question 32

Are credit card, cash, and mobile pay all accepted?

Accepted Answer

Yes, they are accepted. Most payment methods are available, including credit cards, cash, Alipay, WeChat Pay, Apple Pay, and app card payments.

Question 33

Is the price the same as for Koreans?

Accepted Answer

Yes. We have the same price for domestic and foreign customers.

Question 34

Can the first-visit event promotions be used together?

Accepted Answer

The same procedure within the same menu can only be used once, but it can be combined with other procedures.

Question 35

Can I receive a skin booster treatment using an injector device?

Accepted Answer

We offer injector-assisted treatment using Dermashine.
An additional fee of KRW 55,000 applies.

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